CUSTOMER SERVICE REP II

About this role

The CUSTOMER SERVICE REP II classification is used across multiple Texas state agencies. In the OpenPayrolls dataset, 9 employees hold this title, with annualized pay ranging from $22,675 to $49,116 and an average of $39,046. The spread between the highest and lowest paid in this role is $26,441.

Pay variation within a single Texas state classification is normal and expected. The State of Texas operates a position classification plan in which most titles correspond to a salary group with a defined minimum, midpoint, and maximum. Agencies are free to set individual pay anywhere within that band based on the employee's experience, prior agency service, market conditions for the specialty, and any agency-specific salary supplements. Universities, certain regulatory boards, and elected officials' offices are not bound by the standard classification plan at all and set pay independently — which is why the same job title can show very different numbers depending on the employer.

This role appears most often at TEXAS WORKFORCE COMMISSION, STATE PRESERVATION BOARD, TEXAS STATE BOARD OF PLUMBING EXAMINERS, DEPARTMENT OF PUBLIC SAFETY, COMPTROLLER OF PUBLIC ACCOUNTS. Click any agency to see its full payroll, or scroll down for the complete list of employees who hold this title in our dataset.

Geographically, the CUSTOMER SERVICE REP II role concentrates in Austin. Cost-of-living, agency funding source, and tenure all contribute to the city-by-city variation in posted pay. For full context, read our methodology and browse comparable Texas roles in the job titles index.